Teaser 2 Studio Policies
Teaser 2 Studio Policies
It is your responsibility to know and understand the studio policies. There are not exceptions and these are the policies and rules you agreed to by creating your profiles, attending classes, purchasing passes/ memberships and so forth. Please make sure you read policies in its entirety. These policies are specific to the Teaser 2 Studio in regards to late cancelation windows and fees. Please refer to Tease Studio studio Policies for a full list of all studio policies.
Sign up Policy:
Although you are welcome to drop-in to any of our classes, we strongly suggest that you reserve your spot in advance due to classes selling out often and limited sizes. Single class or package payment is made upon sign-up. Sign-ups may be made online or by using the Tease Studio App. You may sign only yourself up for classes, as we cannot allow clients to sign others up for classes.
Cancelation, Late Cancels and No Show Policies
Due to our class size limits and in order to be fair to your fellow students, we kindly ask that you cancel/reschedule a class at least 12 HOURS PRIOR to start time in order to keep the credit for your class if you are unable to attend. If you do not cancel within this period or if you are a no-show to the class, you will lose the class, as if you had attended (drop ins will lose the drop in purchased, punch card holders will lose the punch, etc.).
IF you do not show up for class this is considered a "no show" and will be charged $20 to all Unlimited (all unlimited passes whether promo or regular, all autopay monthly contracts) and monthly auto pay class members. If you registered with a drop in, package or thru a 3rd party booking system, you will loose your class.
Unlimited monthly package holders (all unlimited passes whether promo or regular, all autopay monthly contracts) and all monthly auto pay members will be charged a $15 fee to their credit card on file per class missed. If you have a class package (drop in, punch cards, packages), you will lose your class AND be charged $15.
We unfortunately cannot make any exceptions to this policy. All members are required to have a form of payment on file for the late cancelation fees that they acquire. If there is not a form of payment on file the account will be charged and must be paid before attending another class.
Our cancellation policy applies to our private lessons along. We ask that you cancel 24 hours BEFORE the scheduled session. If late canceled/ no show for private session, it will be lost.
***Policies have been updated as of 01/01/2025 regarding cancelation fee increase and increase in cancelation window. These policies can change at anytime as needed and will be updated to clients via email and posting on website.
Waitlist Policies:
Our classes are popular and can fill up but we do have a waitlist available and spots tend to open up!
Signing yourself up on the waitlist is treated the same way as if you are signing up for a class. If you DO get added in before the start of class, you will receive an email notification (notification of your choosing per your personal preferences listed in your account profile). If you need to cancel, you are responsible for canceling no later than 6 hours before, otherwise the same late policy applies (see above). If the class is full and a spot does not open up, then you will NOT be considered enrolled in class and will not be charged a late fee if you don't show. The class that you purchased will be available( or replaced on your punch card) for use by you in your MindBody profile for booking.
The confirmation email is sent up to an hour before class start time if you are admitted into the class from the waitlist. Client is responsible for attending class within 6 hours of class start time. Studio will contact client directly if availability within class occurs within the hour before start time. Please make sure you have allowed the studio to send email or text updates of confirmations.
We unfortunately cannot make any exceptions to this policy.
Late Cancel Policies:
If you are not present when a class starts and there is a client waiting for a spot to open, your position will be surrendered and you will lose your class/be charged a late cancel charge.
If you are going to be late for a class, please make sure to call us prior to class start time so that we can hold your spot for you! If you are 5 minutes or more late to class we have the right to late cancel you. At 10 minutes after the class start time, you will no longer be allowed into class regardless if you show up or not. There are no exceptions to this policy. Please note that all morning classes (6:30AM to 12:20PM weekday) will not have a front desk and doors lock at the start time of class.
If you late cancel from a registered class, you are subject to Teaser 2 Studio cancelation policies and will be charged $15 late cancel fee if you are a monthly member. If you have a class package (drop in, punch cards, packages), you will lose your class.
Due to our class size limits and in order to be fair to your fellow students, we kindly ask that you cancel/reschedule a class at least 12 HOURS PRIOR to start time in order to keep the credit for your class if you are unable to attend. If you do not cancel within this period or if you are a no-show to the class, you will lose the class, as if you had attended (drop ins will lose the drop in purchased, punch card holders will lose the punch ,etc.). Unlimited monthly package holders (all unlimited passes whether promo or regular, all autopay monthly contracts) and all monthly auto pay members will be charged a $15 fee to their credit card on file per class missed. We unfortunately cannot make any exceptions to this policy. Unlimited members are required to have a form of payment on file for the late cancelation fees that they acquire. If there is not a form of payment on file the account will be charged and must be paid before attending another class.
Transacions:
All studio transactions are FINAL once purchased and may not be refunded, credited or transferred. All studio transactions use the defaulted information that a client has provided for the studio to use. It is the responsibility of the client/ account holder to keep the billing information current as the studio does not store credit cards nor has access to them. Changing the billing information in your profile, will change the billing default information that is accessible to the studio. This includes but no limited to; classes, virtual classes, parties, privates, semi privates, merchandise, punch cards, gift cards and rentals. We unfortunately cannot make any exceptions to this policy.